WE AIM TO MAKE YOUR PATIENT JOURNEY WITH THE MACKAY CLINIC AS PAINLESS AS POSSIBLE

Patient Journey

Why Choose Us?

Here at the Mackay Clinic we aim to make your treatment as easy and painless as possible, and your recovery quicker and more complete than you ever imagined it could be. Whether using conventional techniques or the state-of-the-art InternalBrace invented by world renowned sports surgeon Professor Mackay - which is now his gold standard for the treatment of elite athletes around the world – we have a track record of getting you back on your feet as quickly as possible.

Appointment

Your journey starts with an initial appointment with Professor Mackay. We will seek to see you as quickly as possible, especially if your injury is likely to require surgery using an InternalBrace because time is of the essence if we are to effectively harness the body’s natural healing powers.

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Making appointments

Appointments with Professor Mackay are available at three different centres:

Ross Hall Hospital in Glasgow

King's Park Hospital in Stirling

Space Clinic in Edinburgh

Surgery

If your appointment shows that surgery is the best option for you, we will operate as quickly as possible. If the right treatment involves an InternalBrace, we operate as soon as possible to maximise your injured joint’s potential to heal. We aim to get you back to activity as quickly as possible.

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What surgery entails

You will be booked in for surgery at your earliest convenience. You will generally arrive in the morning of your operation, and must not  eat for 12 hours prior to your arrival. Some surgeries allow the patient to leave later that day but others may require an overnight stay in which case please ensure your insurers are notified.

After care follow up

All patients will see Professor Mackay for at least one follow-up appointment after surgery. (Some patients may need more). We will advise on your  physiotherapy options where appropriate, monitor your progress, and we will do everything we can to ensure that your recovery is as speedy and painless as possible.

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Your journey back to fitness

All patients will return for at least one follow-up appointment with Professor Mackay. Some patients, depending on what surgery they have had, may require more follow-up appointments. Professor Mackay also works with several top physios to ensure you are active as quickly as possible.

Pricing

Here at the Mackay Clinic we are totally transparent about costs. The price for an initial consultation is listed below, and once we have jointly decided on the most appropriate treatment for your injury, we will advise you of costs prior to surgery. We work with all major health insurance companies.

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FYI

Prices for surgery follow national insurance guidelines set down by leading health insurers such as BUPA, Vitality, Aviva and WPA. For a more detailed pricing structure scroll down this page. Please note that depending on treatments and locations there may be additional costs, but we can provide a detailed breakdown before you decide whether to undergo treatment.

Insured Patients

The Mackay Clinic works with most of the major insurance companies

patient-info-insurance-image

Information for patients with health insurance

The Mackay Clinic has worked for many years with most of the major health insurers so we are able to make the administrative side of your treatment surprisingly quick and easy. The Mackay Clinic also welcomes self-funded patients. For more information on costs contact us direct.

  • CONTACT YOUR HEALTH INSURER

    • You will need to contact your health insurer to make sure that your condition is covered. The Mackay Clinic works with most of the major health insurers

  • VISIT YOUR GP

    • Some of the insurance companies require that you have a referral letter from your GP before they will fund a consultation. Your health insurer will be able to advise you on this

  • CONSULTATION

    • At your initial consulation with the Mackay Clinic you will be advised of recommended treatment. Call back your insurer who will  issue you with an authorisation code.

  • HOSPITAL APPOINTMENT

    • The hospital you have been booked into will then call you back to give you a date for your procedure. They may ask you for your authorisation code

  • PAYMENT

    • Most bills will be paid directly by your insurer. You may be advised while in hospital of an extras such as tablets, which in some instances are not covered by your insurers

Insured Patients

The Mackay Clinic works with most of the major insurance companies

patient-info-insurance-image

Information for patients with health insurance

The Mackay Clinic has worked for many years with most of the major health insurers so we are able to make the administrative side of your treatment surprisingly quick and easy. The Mackay Clinic also welcomes self-funded patients. For more information on costs contact us direct.

  • CONTACT YOUR HEALTH INSURER

    • You will need to contact your health insurer to make sure that your condition is covered. The Mackay Clinic works with most of the major health insurers

  • VISIT YOUR GP

    • Some of the insurance companies require that you have a referral letter from your GP before they will fund a consultation. Your health insurer will be able to advise you on this

  • CONSULTATION

    • At your initial consulation with the Mackay Clinic you will be advised of recommended treatment. Call back your insurer who will  issue you with an authorisation code.

  • HOSPITAL APPOINTMENT

    • The hospital you have been booked into will then call you back to give you a date for your procedure. They may ask you for your authorisation code

  • PAYMENT

    • Most bills will be paid directly by your insurer. You may be advised while in hospital of an extras such as tablets, which in some instances are not covered by your insurers

We work with most of the main health insurers

The Mackay Clinic has worked for many years with most major health insurers. If you want to check that we work with yours feel free to contact us.

G&M-200
healix-200
cigna-200
bupa-500
vitality
aviva-500
wpa-500

We work with most of the main health insurers

The Mackay Clinic has worked for many years with most major health insurers. If you want to check that we work with yours feel free to contact us.

Self Funded Patients

We see many self-funded patients - here is some information that may help

  • GET IN TOUCH

    • If you are interested in seeing Professor Mackay for a private consultation then please give us a call.

  • CONSULTATION

    • Professor Mackay consults at three clinics in Scotland - Glasgow, Stirling and Edinburgh. See our Appointments page for details.

  • RECOMMENDED TREATMENT

    • At your initial consulation with the Mackay Clinic you will be advised of recommended treatment and the costs of such treatment.

  • HOSPITAL APPOINTMENT

    • The hospital you have been booked into will then call you back to give you a date for your procedure.

  • PAYMENT

    • The hospital will require payment prior to any operation - they will deal with you direct on this matter.

patient-for-self-funded-sircle

Information for patients who are self-funded

Professor Mackay see patients from all over the world who are self-funded.  For more information on costs see below or, contact us direct for more detailed costs.

Self Funded Patients

We see many self-funded patients - here is some information that may help

patient-for-self-funded-sircle

Information for patients who are self-funded

Professor Mackay see patients from all over the world who are self-funded.  For more information on costs see below or, contact us direct for more detailed costs.

  • GET IN TOUCH

    • If you are interested in seeing Professor Mackay for a private consultation then please give us a call.

  • CONSULTATION

    • Professor Mackay consults at three clinics in Scotland - Glasgow, Stirling and Edinburgh. See our Appointments page for details.

  • RECOMMENDED TREATMENT

    • At your initial consulation with the Mackay Clinic you will be advised of recommended treatment and the costs of such treatment.

  • HOSPITAL APPOINTMENT

    • The hospital you have been booked into will then call you back to give you a date for your procedure.

  • PAYMENT

    • The hospital will require payment prior to any operation - they will deal with you direct on this matter.